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+44 1525 841001


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Do you need support with selecting the best power supply for your application? Our team is looking forward to answer your question.

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International warranty and RMA-number

3 year warranty

PULS grants a 3 year warranty for all PULS standard products (excluding batteries and commodity) – free of charge. This warranty applies worldwide for all PULS standard products shipped by PULS.

Unit warranty request

Defective units can be returned within the warranty period. Please contact us at or +44 1525 841001 to discuss returns.

The warranty process is usually carried out promptly after the device is received. In the case of warranty, the customer will receive a new device. A failure report will be sent to the contact email address specified in the return note.

Unit analysis request (RMA-number request)

If a detailed failure cause analysis is required, a RMA-number must be requested via email at

Please provide us with the following information, to assist the root cause analysis:

  • Contact person at your company
  • Unit sales number and unit serial number, if available
  • Description of the failure
  • Application and country where the unit was installed
  • How and by whom was the failure detected (customer incoming goods control (IGC), customer production, customer field return)
  • If relevant, at which final customer the failure occurred

Please contact us at or +44 1525 841001 to discuss a unit analysis request.